GroundworkSupport
Email help@cloudytuesdays.com. If something in a lesson or question looks wrong, tell us the lesson name or the question text and what you think it should say. Corrections with an FAA source are especially welcome.
Common questions
How does the review schedule work?
Each fact comes back 1, 3, 7, 16, 35, 80 and 180 days after you learn it, one step per successful review. A miss brings it back tomorrow and drops it two steps. Practicing the same fact twice in one day does not count twice.
What does "Ready to pass" mean?
Readiness counts a fact once you have remembered it on a review weeks after learning it, weighted the way the FAA weights the test's subjects. The pass line is 70%, the same as the real test.
How do I change my test date?
Today → the gear button → Your test.
Is the practice test like the real one?
It has 60 questions with three choices each, a 2-hour limit and a 70% pass line, weighted by subject like the FAA test. Unanswered questions count as wrong, and your misses are listed by ACS code. The questions are written for Groundwork; they are not the FAA's test questions.
Will my progress move to a new iPhone?
Progress is stored on your iPhone and included in your iPhone backup, so restoring a backup to a new iPhone brings it along.
How do I start over?
Today → the gear button → Reset all progress. This cannot be undone.
Can I use Groundwork instead of a ground school or instructor?
No. Groundwork is a study aid. You still need an instructor's endorsement to take the knowledge test, and current FAA publications always take priority over the app.
Refunds
Purchases are handled by Apple. To request a refund, go to reportaproblem.apple.com.